Free Shipping Across India
Cash on Delivery Available
Free Shipping Across India
Cash on Delivery Available
Return & Replacement
Free Shipping Across India
Cash on Delivery Available
Free Shipping Across India
Cash on Delivery Available
Return & Replacement
At Lake Ayurveda, we are committed to delivering authentic, high-quality Ayurvedic products while ensuring a transparent, reliable, and customer-friendly shopping experience. Our Cancellation and Return Policy has been designed to clearly explain your rights, our responsibilities, and the procedures related to order cancellations, returns, refunds, and damaged products.
We strongly recommend that customers carefully read this policy before placing an order to avoid any confusion or inconvenience.
Lake Ayurveda understands that customers may occasionally need to cancel an order due to changes in plans or purchasing decisions. Our cancellation process is simple and transparent.
You may cancel your order at any time before it has been shipped from our warehouse. To request a cancellation, please contact our customer support team and provide your order number and registered contact details.
Once your cancellation request is verified and approved, the order will be canceled immediately, and the refund process will be initiated.
How to Request Cancellation:
Once an order has been dispatched or shipped, it can no longer be canceled. In such cases, customers may choose to return the product after delivery by following our Return Policy, provided the item meets the eligibility criteria.
For all successfully approved cancellations:
Customers will be notified once the refund has been initiated.
At Lake Ayurveda, customer satisfaction is our highest priority. If you are not fully satisfied with your purchase, you may request a return in accordance with the terms outlined below.
Returns are accepted only when products meet the defined eligibility criteria and when return requests are initiated within the specified timeframe.
To qualify for a return, the following conditions must be met:
Certain categories of products may not be eligible for return due to hygiene, safety, or regulatory reasons.
For safety and quality reasons, the following items are not eligible for returns or refunds:
Lake Ayurveda reserves the right to refuse returns that do not meet the eligibility criteria.
Customers who wish to return an eligible product must follow the steps below:
Returns sent without prior approval may not be accepted.
We recommend using a trackable shipping service for return shipments.
Once the returned product is received and passes quality inspection:
If a return fails inspection, the product will be shipped back to the customer without refund.
At present, Lake Ayurveda does not offer direct product exchanges.
If you wish to purchase a different product, we recommend:
This process allows faster order processing and accurate inventory management.
Lake Ayurveda takes utmost care in packaging and shipping. However, if you receive a product that is damaged, defective, or incorrect, we request you to inform us immediately.
After verification, we will arrange:
at no additional cost to the customer.
If you have not received your refund within the specified timeline:
Refund delays may occur due to bank processing times, holidays, or technical issues beyond our control.
Lake Ayurveda reserves the right to modify, update, or amend this Cancellation and Return Policy at any time without prior notice. Any changes will be effective immediately upon being published on our website.
We also reserve the right to:
If you have any questions or concerns regarding order cancellations, returns, or refunds, our support team is always happy to assist you.
Lake Ayurveda Customer Support
📧 Email: care@lakeayurveda.com
📞 Toll-Free: 1800 889 0359
Thank you for choosing Lake Ayurveda. Your trust inspires us to deliver excellence, authenticity, and care with every product we offer.