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Free Shipping Across India

Cash on Delivery Available

Free Shipping Across India

Cash on Delivery Available

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Frequently Asked Questions

Frequently Asked Questions

Welcome to the Lake Ayurveda Frequently Asked Questions page. This section has been carefully created to answer common questions about our company, Ayurvedic products, ordering process, payments, shipping, returns, refunds, and customer support. Our goal is to ensure transparency and help you enjoy a smooth and informed shopping experience with Lake Ayurveda.

About Lake Ayurveda

What is Lake Ayurveda?

Lake Ayurveda is an online Ayurvedic wellness platform offering a wide range of authentic Ayurvedic products designed to support natural health and well-being. Our products are inspired by classical Ayurvedic knowledge and prepared using modern manufacturing and quality standards.

Lake Ayurveda focuses on:

  • Authentic Ayurvedic formulations
  • Carefully sourced natural ingredients
  • Quality-controlled manufacturing processes
  • Ethical and customer-centric business practices

We strive to provide products that are safe, effective, and aligned with traditional Ayurvedic principles.

Yes, our products are formulated using natural herbs, minerals, and plant-based ingredients commonly referenced in Ayurveda. Each product undergoes quality checks to maintain consistency and purity.

In Ayurveda, the 80/20 rule means eating until 80% full, leaving 20% of the stomach empty, to improve digestion, balance doshas, and support overall health.

Lake Ayurveda is a trusted Ayurvedic brand offering 100% natural herbal supplements for wellness, including digestion, joint health, energy, and hormonal balance.

Yes, Lake Ayurveda offers authentic Ayurvedic products with herbal formulations. Generally trusted by users, but effectiveness varies. Always check reviews, ingredients, and consult a healthcare professional if needed.

Ayurveda is an ancient Indian system of medicine that focuses on keeping the body, mind, and spirit in balance using natural methods like herbs, diet, lifestyle, and yoga.

Ayurveda is an old Indian way of staying healthy by using natural remedies, food, and lifestyle to keep your body and mind balanced.

Product Information & Usage

How do I choose the right Ayurvedic product?

Each product page includes detailed descriptions, ingredients, benefits, and usage instructions. However, since Ayurveda is personalized, we recommend consulting a qualified Ayurvedic practitioner or healthcare professional for personalized advice.

Our products are manufactured following standard quality and safety guidelines. While Ayurveda is traditionally based, some formulations may also be supported by modern research. Product-specific details are mentioned on the respective pages.

Ayurvedic products are generally supportive in nature, but they should not replace prescribed medical treatments. If you are undergoing medical treatment, please consult your doctor before using any Ayurvedic product.

Not all products are suitable for children. Please check the product label or description carefully, or consult a healthcare professional before administering any product to a child.

Ordering Process

How do I place an order on Lakeayurveda.com?

Placing an order is simple:

  • Browse and select your desired product
  • Add it to your cart
  • Proceed to checkout
  • Enter your delivery details and choose a payment method
  • Confirm and place your order

You will receive an order confirmation via email or SMS.

No, you can place an order as a guest user. However, creating an account allows you to track orders, view order history, and receive exclusive updates and offers.

For bulk or wholesale inquiries, please contact our customer support team directly for assistance and pricing details.

Pricing & Payments

What payment methods are accepted?

We accept multiple secure payment options, including:

  • Credit Cards
  • Debit Cards
  • Net Banking
  • UPI
  • Other digital payment options available at checkout

Cash on Delivery may be available depending on your location, order value, and courier service availability. If applicable, the COD option will appear during checkout.

Yes, all product prices listed on Lakeayurveda.com are inclusive of applicable taxes, unless clearly mentioned otherwise.

Shipping & Delivery

Do you deliver across India?

Yes, Lake Ayurveda offers pan-India shipping to most serviceable pin codes through trusted courier partners.

Orders are usually delivered within 5–10 business days, depending on your location and courier service.

Once your order is shipped, you will receive a tracking number and link via email or SMS, allowing you to monitor your delivery status.

If your order has not been delivered within the estimated timeframe, please contact our customer support team with your order details for prompt assistance.

Order Cancellation

Can I cancel my order?

Yes, you can cancel your order before it has been shipped.

To cancel your order, contact our customer support team as soon as possible with your order number. Once the order is dispatched, cancellation is no longer possible.

Approved cancellations are refunded within 5–7 business days to the original payment method.

Returns & Refunds

What is your return policy?

We accept returns within 7 days of delivery, provided:

  • The product is unused and unopened
  • The original packaging and seals are intact
  • The return request is raised within the specified timeframe

The following items are non-returnable:

  • Opened or used products
  • Products damaged due to misuse or improper storage
  • Perishable or personalized items
  • Gift cards and promotional/free products

To initiate a return:

  1. Contact customer support with your order number and reason for return
  2. Receive return instructions from our team
  3. Ship the product securely in its original packaging

Refunds are processed within 7–10 business days after the returned product is received and verified.

Shipping charges are non-refundable, except when the return is due to a defective or incorrect product sent by us.

Damaged, Defective, or Incorrect Products

What should I do if I receive a damaged or defective product?

If your product arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery and share clear photos for verification.

No. In such cases, Lake Ayurveda will arrange a replacement or refund at no additional cost to you.

Exchange Policy

Do you offer product exchanges?

Currently, Lake Ayurveda does not offer direct exchanges. If you wish to purchase a different product, you may return the eligible item and place a new order separately.

Storage & Shelf Life

How should Ayurvedic products be stored?

Products should be stored in a cool, dry place, away from direct sunlight and moisture. Always follow the storage instructions provided on the product label.

Shelf life varies by product and is clearly mentioned on the packaging. Please check the expiry date before use.

Offers, Discounts & Promotions

How can I stay updated on offers?

You can subscribe to our YouTube or follow our official communication channels to receive updates on promotions, discounts, and new product launches.

Only one coupon code per order is allowed unless otherwise stated.

Safety & Disclaimer

Are Ayurvedic products safe for long-term use?

Ayurvedic products are generally considered safe when used as directed. However, long-term use should be guided by a qualified healthcare professional.

Our products are intended to support wellness and balance. They are not intended to diagnose, treat, cure, or prevent any disease.

Customer Support

How can I contact Lake Ayurveda?

You can reach our support team through:

  • Email: care@lakeayurveda.com
  • Toll-Free Number: 1800 889 0359

Our customer support team is available during standard business hours, excluding public holidays.

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