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Frequently Asked Questions
Welcome to the Lake Ayurveda Frequently Asked Questions page. This section has been carefully created to answer common questions about our company, Ayurvedic products, ordering process, payments, shipping, returns, refunds, and customer support. Our goal is to ensure transparency and help you enjoy a smooth and informed shopping experience with Lake Ayurveda.
About Lake Ayurveda
What is Lake Ayurveda?
Lake Ayurveda is an online Ayurvedic wellness platform offering a wide range of authentic Ayurvedic products designed to support natural health and well-being. Our products are inspired by classical Ayurvedic knowledge and prepared using modern manufacturing and quality standards.
What makes Lake Ayurveda different from other Ayurvedic brands?
Lake Ayurveda focuses on:
- Authentic Ayurvedic formulations
- Carefully sourced natural ingredients
- Quality-controlled manufacturing processes
- Ethical and customer-centric business practices
We strive to provide products that are safe, effective, and aligned with traditional Ayurvedic principles.
Are your products natural and herbal?
Yes, our products are formulated using natural herbs, minerals, and plant-based ingredients commonly referenced in Ayurveda. Each product undergoes quality checks to maintain consistency and purity.
What is the 80/20 rule in Ayurveda?
In Ayurveda, the 80/20 rule means eating until 80% full, leaving 20% of the stomach empty, to improve digestion, balance doshas, and support overall health.
Which brand is best for Ayurvedic medicine?
Lake Ayurveda is a trusted Ayurvedic brand offering 100% natural herbal supplements for wellness, including digestion, joint health, energy, and hormonal balance.
Is Lake Ayurveda a trusted brand?
Yes, Lake Ayurveda offers authentic Ayurvedic products with herbal formulations. Generally trusted by users, but effectiveness varies. Always check reviews, ingredients, and consult a healthcare professional if needed.
What is Ayurveda?
Ayurveda is an ancient Indian system of medicine that focuses on keeping the body, mind, and spirit in balance using natural methods like herbs, diet, lifestyle, and yoga.
What is Ayurveda in simple words?
Ayurveda is an old Indian way of staying healthy by using natural remedies, food, and lifestyle to keep your body and mind balanced.
Product Information & Usage
How do I choose the right Ayurvedic product?
Each product page includes detailed descriptions, ingredients, benefits, and usage instructions. However, since Ayurveda is personalized, we recommend consulting a qualified Ayurvedic practitioner or healthcare professional for personalized advice.
Are Lake Ayurveda products clinically tested?
Our products are manufactured following standard quality and safety guidelines. While Ayurveda is traditionally based, some formulations may also be supported by modern research. Product-specific details are mentioned on the respective pages.
Can Ayurvedic products be used alongside allopathic medicine?
Ayurvedic products are generally supportive in nature, but they should not replace prescribed medical treatments. If you are undergoing medical treatment, please consult your doctor before using any Ayurvedic product.
Are your products suitable for children?
Not all products are suitable for children. Please check the product label or description carefully, or consult a healthcare professional before administering any product to a child.
Ordering Process
How do I place an order on Lakeayurveda.com?
Placing an order is simple:
- Browse and select your desired product
- Add it to your cart
- Proceed to checkout
- Enter your delivery details and choose a payment method
- Confirm and place your order
You will receive an order confirmation via email or SMS.
Do I need to create an account to order?
No, you can place an order as a guest user. However, creating an account allows you to track orders, view order history, and receive exclusive updates and offers.
Can I place bulk or wholesale orders?
For bulk or wholesale inquiries, please contact our customer support team directly for assistance and pricing details.
Pricing & Payments
What payment methods are accepted?
We accept multiple secure payment options, including:
- Credit Cards
- Debit Cards
- Net Banking
- UPI
- Other digital payment options available at checkout
Is Cash on Delivery (COD) available?
Cash on Delivery may be available depending on your location, order value, and courier service availability. If applicable, the COD option will appear during checkout.
Are prices displayed inclusive of taxes?
Yes, all product prices listed on Lakeayurveda.com are inclusive of applicable taxes, unless clearly mentioned otherwise.
Shipping & Delivery
Do you deliver across India?
Yes, Lake Ayurveda offers pan-India shipping to most serviceable pin codes through trusted courier partners.
How long does delivery take?
Orders are usually delivered within 5–10 business days, depending on your location and courier service.
How can I track my order?
Once your order is shipped, you will receive a tracking number and link via email or SMS, allowing you to monitor your delivery status.
What should I do if my order is delayed?
If your order has not been delivered within the estimated timeframe, please contact our customer support team with your order details for prompt assistance.
Order Cancellation
Can I cancel my order?
Yes, you can cancel your order before it has been shipped.
How do I request an order cancellation?
To cancel your order, contact our customer support team as soon as possible with your order number. Once the order is dispatched, cancellation is no longer possible.
When will I receive my refund for a canceled order?
Approved cancellations are refunded within 5–7 business days to the original payment method.
Returns & Refunds
What is your return policy?
We accept returns within 7 days of delivery, provided:
- The product is unused and unopened
- The original packaging and seals are intact
- The return request is raised within the specified timeframe
Which items are not eligible for return?
The following items are non-returnable:
- Opened or used products
- Products damaged due to misuse or improper storage
- Perishable or personalized items
- Gift cards and promotional/free products
How do I initiate a return?
To initiate a return:
- Contact customer support with your order number and reason for return
- Receive return instructions from our team
- Ship the product securely in its original packaging
When will I receive my refund?
Refunds are processed within 7–10 business days after the returned product is received and verified.
Are shipping charges refundable?
Shipping charges are non-refundable, except when the return is due to a defective or incorrect product sent by us.
Damaged, Defective, or Incorrect Products
What should I do if I receive a damaged or defective product?
If your product arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery and share clear photos for verification.
Will I be charged for replacement or return shipping?
No. In such cases, Lake Ayurveda will arrange a replacement or refund at no additional cost to you.
Exchange Policy
Do you offer product exchanges?
Currently, Lake Ayurveda does not offer direct exchanges. If you wish to purchase a different product, you may return the eligible item and place a new order separately.
Storage & Shelf Life
How should Ayurvedic products be stored?
Products should be stored in a cool, dry place, away from direct sunlight and moisture. Always follow the storage instructions provided on the product label.
What is the shelf life of your products?
Shelf life varies by product and is clearly mentioned on the packaging. Please check the expiry date before use.
Offers, Discounts & Promotions
How can I stay updated on offers?
You can subscribe to our YouTube or follow our official communication channels to receive updates on promotions, discounts, and new product launches.
Can I use multiple coupon codes on one order?
Only one coupon code per order is allowed unless otherwise stated.
Safety & Disclaimer
Are Ayurvedic products safe for long-term use?
Ayurvedic products are generally considered safe when used as directed. However, long-term use should be guided by a qualified healthcare professional.
Can Ayurvedic products cure diseases?
Our products are intended to support wellness and balance. They are not intended to diagnose, treat, cure, or prevent any disease.
Customer Support
How can I contact Lake Ayurveda?
You can reach our support team through:
- Email: care@lakeayurveda.com
- Toll-Free Number: 1800 889 0359
What are your customer support hours?
Our customer support team is available during standard business hours, excluding public holidays.
