Terms and Conditions | Lake Ayurveda

Welcome to Lake Ayurveda. These Terms and Conditions (“Terms”) govern your access to and use of the Lake Ayurveda website, including purchases, coupon codes, payments, shipping, refunds, and legal obligations. By using this Website, you agree to comply with these Terms.

General Terms & Conditions

Lake Ayurveda reserves the right to update, modify, or replace these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Continued use of lakeayurveda.com constitutes acceptance of the updated Terms.

Website Usage Terms

The Website www.lakeayurveda.com is owned and operated by Lake Ayurveda. Your access to and use of this Website are governed by these Terms along with our Privacy Policy, Shipping Policy, and Cancellation, Refund & Return Policy.

Account Registration & Security

You may place orders as a registered user or as a guest. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. Any unauthorized use must be reported immediately.

Loyalty & Rewards Program

Lake Ayurveda may offer loyalty rewards, cashback, or promotional credits to eligible users. Reward usage limits, expiry timelines, and eligibility criteria are subject to program-specific terms and may be revised from time to time.

Personal Information & Data Protection

Lake Ayurveda collects only essential personal information required for order processing and customer support. All payments are processed through secure payment gateways. Credit card, debit card, and CVV details are not stored on our servers.

Orders & Acceptance Policy

• Product listings on lakeayurveda.com do not constitute an offer to sell.
• Orders placed by users constitute an offer to purchase.
• Lake Ayurveda reserves the right to accept, reject, or cancel any order due to pricing errors, stock unavailability, or policy violations.
• Approved refunds will be processed as per the applicable Refund Policy.

Product Information & Ayurvedic Disclaimer

• Product information is provided for general wellness and educational purposes only.
• Results may vary based on individual body constitution and usage.
• Customers are advised to carefully review ingredients and consult a qualified healthcare professional before use.
• Lake Ayurveda is not responsible for allergic reactions or improper use of products.

Pricing & Taxes

• All prices listed on the Website are inclusive of applicable taxes unless otherwise stated.
• Prices displayed at checkout are final.
• No additional charges will be collected at the time of delivery.

Payment Terms

Customers must use authorized payment methods. Lake Ayurveda is not liable for payment fraud where transactions pass standard security verification.

Cancellation, Refunds & Returns

Orders may be cancelled before dispatch through:

• User account dashboard
• WhatsApp support
• Lake Ayurveda customer support

Once dispatched, cancellations, refunds, and returns are governed by the Cancellation, Refund & Return Policy.

Shipping & Delivery

• Estimated delivery timelines are shown during checkout.
• Delivery delays may occur due to logistics or external factors beyond our control.
• A shipping fee of ₹199 applies to orders below ₹500.

Intellectual Property Rights

All content on lakeayurveda.com, including text, images, logos, trademarks, and designs, is the exclusive intellectual property of Lake Ayurveda. Unauthorized reproduction or commercial use is prohibited.

Disclaimer & Limitation of Liability

The Website and its content are provided on an “as-is” basis. Lake Ayurveda shall not be liable for any indirect, incidental, or consequential damages arising from Website usage or product consumption.

Account Termination

Lake Ayurveda reserves the right to suspend or terminate user accounts without prior notice in cases of misuse, fraud, or violation of these Terms.

Indemnification

Users agree to indemnify and hold harmless Lake Ayurveda from any claims, damages, or losses arising from violation of these Terms or applicable laws.

Contact Information

Lake Ayurveda – Customer Support
📧 Email: care@lakeayurveda.com
📞 Toll-Free: 1800 889 0359
🕘 Support Hours: Monday to Saturday (09 AM – 7 PM)